Thank you for shopping with Get Soft Suite. This Shipping & Delivery Policy explains how and when your order will be processed and delivered.
We are committed to providing fast, secure, and free digital delivery on every order.
1. Order Confirmation
After payment, you'll receive an order confirmation email. If you need your delivery sent to a different email address, contact support and we'll update it for you.
2. How We Deliver
All products are delivered digitally, there are no physical shipments. Order details, subscription information, and setup instructions are sent to the email address you provide at checkout.
| Delivery Type | Delivery Method | Estimated Timeframe | Cost |
|---|---|---|---|
| Digital Delivery | Immediately after payment confirmation | Free |
Note: Delivery is automated, but timeframes may occasionally vary if an order is flagged for verification (see Section 6 below).
3. Delivery Coverage
Digital products are delivered globally via email. Since there is no physical shipment, there are no geographic shipping restrictions.
4. Delivery Costs
Digital delivery is free on all orders. We do not charge shipping, courier, or handling fees at checkout.
5. Order Tracking
There is no courier tracking, since all orders are delivered digitally. Instead:
- Your order confirmation and digital delivery notice are sent separately to the email address used at checkout.
- Use a valid email address at checkout, and check your inbox as well as your spam and promotions folders after payment.
6. Delivery Conditions & Verification Holds
- Please ensure the email address provided at checkout is accurate and complete. We are not responsible for delays caused by an incorrect or incomplete email address.
- Orders flagged for payment or identity verification may be held until the requested check is complete. If this affects your order, we will contact you at the email address provided during checkout.
- We understand how important fast access is when buying software, and we've built our system to ensure secure, automated delivery with minimal delays.
7. Missed or Delayed Delivery
If you don't receive your delivery email:
Check your spam or junk folder first.
If you still can't find it, contact our support team with your order number and we'll resend it within 1 day.
8. Delivery Delays
While delivery is automated and typically instant, delays may occasionally occur due to:
- Payment or identity verification checks
- Email delivery or spam-filtering issues on the recipient's end
- Unexpected operational issues
We will keep you informed and provide updates should any delays occur.
9. Order Changes & Cancellations
Orders can be updated (e.g., delivery email address) or cancelled before the product has been delivered.
Once your license or access has been delivered, cancellation is not guaranteed, please refer to our Refund Policy for next steps.
10. Contact Information
If you have any questions about shipping or delivery, please contact us at:
Get Soft Suite
Phone: +1 (302) 218-1915
Contact: getsoftsuite.com/contact-us
Website: https://getsoftsuite.com